Build Recruitment is proud to be working with a respected housing association to recruit an experienced External Contracts Manager. This is a fantastic opportunity to lead the delivery of multi-disciplinary planned works projects across a diverse operational area.
About the Role
As External Contracts Manager, you’ll be responsible for the specification, procurement, and management of externally delivered contracts under the Planned Works programme. You’ll oversee a range of cyclical compliance and improvement projects, ensuring they meet statutory obligations, financial controls, and customer expectations.
Key Responsibilities
Develop and manage programmes of work for cyclical compliance across the operational area.
Ensure tender packages are comprehensive, value-driven, and aligned with procurement regulations.
Lead contractor procurement using tendering or framework principles, applying appropriate contract forms.
Ensure all works comply with CDM and Health & Safety legislation.
Monitor project delivery against financial and performance targets, reporting monthly to the Delivery Team Manager.
Maintain strict financial control and ensure adherence to internal financial processes.
Conduct inspections to verify quality, specification compliance, and safety standards.
Hold regular meetings with contractors, suppliers, and consultants to address performance and resolve conflicts.
Deliver excellent customer care, managing queries and complaints with empathy and efficiency.
Collaborate across departments to share knowledge and drive continuous improvement.
What We’re Looking For
Proven experience managing external contracts in housing, construction, or property services.
Strong understanding of procurement regulations, CDM, and Health & Safety compliance.
Excellent financial acumen and project management skills.
Confident communicator with stakeholder engagement experience.
Commitment to delivering high-quality customer service.
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